Process to Hire, Train & Support a Parent Support Partner in Your Community

STEP ONE:

Community Mental Health Agencies interested in bringing Parent Support Partner(s) to their community can begin the process by completing the following to start the process:

PSP Organizational Readiness Plan

The completed, saved document should then be forward to Kelly Bailey, Parent Support Partner Statewide Coordinator at [email protected].

After the Organizational Readiness Plan is received, reviewed and accepted the agency is approved to move on to step two.

Note: Communities hiring additional PSPs do not need to complete the Organizational Readiness Plan again unless there have been changes in model implementation or hiring practices. In this case, contact Kelly Bailey at  [email protected] to indicate interest in having additional Parent Support Partners in their community.

STEP TWO:

The following packet must be completed and submitted in order to register your Parent Support Partner to attend the three-day training and start the certification process:

Portal PSP Registration Packet

What is involved in the PSP Certification process?

MDHHS Parent Support Partner Certification Clarification Status 6.25.20

The Parent Support Partner certification model requires that Parent Support Partners participate in 5 full days of classroom training, 10 months of individual & group coaching, and Quarterly Professional Development and Technical Assistance meetings.

Classroom training topics include: Family Driven & Youth Guided Care, Cultural Competency, Child and Family Serving Systems, Confidentiality, Mandated Reporting, HIPAA, Boundaries, Roles and Function of Parent Support Partners, Benefits of the Service, SMART Goals, Parent-Professional Partnerships and System of Care and an overview of child and family service systems.

Monthly Group Coaching calls are facilitated by a member of the training and coaching team and offer an opportunity to teach, share, and demonstrate competencies through dialogue and consultation. Individual coaching is also available upon request from the PSP or recommendation from the Coach, PSP coordinator or CMH Supervisor. Individual coaching would be used to refine skills in specific skill area and provide targeted technical assistance related to particularly challenging need area.

Professional Development Meetings are held quarterly, and Parent Support Partners meet face to face or for on-going learning. These quarterly meetings provide an opportunity for networking with other PSP’s, technical assistance around barriers with implementation of the model with families and professionals.

Supervision of Parent Support Partners is provided by a CMH Qualified Mental Health Provider who:
• Has direct knowledge and contact with families receiving PSP services
• Provides clinical direction related to treatment goals
• Supports clinical staff to integrate PSP’s into treatment team, development of goals, etc.

Expectations of Community Mental Health Service Provider who wish to employ Parent Support Partners, include that the CMH must:

• Employ or contract with a provider agency to employ parents/primary caregivers to become Parent Support Partners
• Identify a supervisor with the CMHSP and contract agency if applicable, to oversee the PSP’s
• Provide individual clinical supervision to the PSP
• Complete required paperwork and data collection/evaluation
• Training and on-going support and development for agency staff to integrate Parent Support Partners within the workforce
• Provide funds and resources necessary to implement PSP services including:
  • Transportation and lodging for trainings and quarterly Professional Development meetings
  • Personnel time for trainings, quarterly Professional Development meetings, coaching, and on-going evaluation
  • Access to computer with internet access, phone, copy machine and fax, workspace

Key Expectations of the Program:

There is an expectation that the Parent Support Partner Service will be an intervention-based service and attached to a treatment goal.

There is also an expectation that PSP’s will be integrated into the treatment team and be an identified service within the Family Centered Plan to provide support, information, skill development, and resources to families to accomplish the treatment goals being targeted.

Parent Support Partners will work in partnership with the therapist and treatment team to assist families, bridge the relationship between parent and professional and support family & youth voice.

If You Need More Information:

For information about upcoming training dates for Parent Support Partners click here. To learn more about the Parent Support Partner Certification process or to learn how to bring the Parent Support Partner service to your area, contact Kelly Bailey, Statewide Coordinator Parent Support Partner at [email protected].